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FAQ's

FAQ's | FAQ's - Far Infrared | FAQ's - Clothing | FAQ's - Health | FAQ's - Pets

Frequently Asked Questions

 
Yes, You can wash Far Infrared Garments and Clothing. Read Full Washing Guidelines Here
Far Infrared Health Inc. does not have traditional retail brick and mortar stores but does offer enhanced virtual e-commerce stores.  You can order on-line through this secure website, or by phone, messenger, on-line chat, email, and snail mail.
Yes, of course! If your debit card has a Visa or MC logo on it, you can use it as a credit card.
We accept Visa, MasterCard, American Express, Discover, Diners Club, PayPal, Apple Pay, Money Orders, certified checks and bank drafts. Sorry, we can no longer accept personal checks.
There could be several reasons why you are not able to login to your account. We have recently updated our system. We suggest you contact our customer service agents for assistance.
Sorry, we do not offer wholesale accounts. At FarInfraredHealth.com, we sell directly to the end user. This helps keep the products more affordable for YOU - our valued customers.
Our new and improved mobile store offers all kinds of new features for you. The printable Catalog is under review and restructuring to include the new items. 
No, Sorry, we cannot accept COD. But,  We do accept Visa, MasterCard, American Express, Discover, Diners Club, PayPal, Apple Pay, Money Orders, certified checks and bank drafts.